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FAQ

What are the minimum requirements to rent a car?

Generally, you must have a valid driving license for at least 1 year and at least 25 years of age.
However, there is a limited possibility of reducing the age indicated (note: in vehicles over the minimum age may be up to 30 years).

How is the rental period charged?

The minimum rental period is by steps of 24h (1 day).

I have a small kid - do I need to take a child seat or rent this equipment?

Yes, upon availability, SADORENT rents seats and baby / child seats - indicate age / height.

If the vehicle has a malfunction, how should I proceed?

In case of a breakdown, or a similar problem, you can call SADORENT (office hours) or 24h Travel Assistance (see telephone number on the insurance certificate that accompanies the vehicle document bag).

* SADORENT complies with the preventive and corrective maintenance plan of the automobile manufacturers, but sometimes unforeseen circumstances may arise.

What to do in case of an accident?

In case of accident, point out contacts of those involved and witnesses. If there is a third party intervention, please fill out legibly and completely the Friendly Declaration and if the vehicle is prevented from driving, you must compulsorily call the police authorities. Follow the procedure described above for malfunctions.

 

 

Page to be updated with new questions posed by the Internauts and consequent interaction.

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