(many are real inquiries done by customers)
As a general rule, it is necessary to have a valid driving license for at least 1 year and a minimum of 25 years of age. There is, however, a limited possibility - eg it depends on the car group - to reduce the indicated age (note: in vehicles over the minimum age you can go to 30 years and the driving license must be valid for more than 3 years).
A credit card is also usually required to provide a security deposit (guarantee on possible damages). It is an amount that is returned after the rental operation and everything is fine (there is no damage, there is no loss of documents, there is no lack of accessories on the vehicle, ...).
For payment of the rental car, you can use a debit card (or cash).
For the provision of the deposit it is usually necessary to be made by credit card. If the customer does not have one, his companion with a credit card present at the Drivalia counter (must sign documentation) may be responsible for the deposit.
My credit card doesn't have enough ceiling for the high-end car I want to rent - how do I do it?
If you have other credit cards, you can accumulate your use until the amount of the deposit is completed. Third parties in your relationship present when picking up the vehicle will also be able to help you using your credit cards. There is the possibility, for an additional extra, to decrease the amount of the deposit.
Yes, Drivalia will keep the car reservation for 24 hours.
(customers who do not report delays and only appear after this grace period, Drivalia no longer guarantees the reservation)
I am going to rent a car with my family and I would like my young children, aged 19 and 20 and already with a driving license, to also be able to drive the vehicle - is it possible?
First, both must have a valid driving license for more than 1 year.
Second, and not least, the normal minimum age for driving Drivalia vehicles is 25 years. However, it is possible to apply the 20-24 year old driving fee.
In this way, the 19-year-old son cannot drive, the 20-year-old son, dependent on the automobile group, may as long as, as mentioned above, he already has a valid license for over a year.
In the scope of mobility in general, is it possible to rent vehicles in the so-called soft modes such as electric scooters?
The quote for the rental I wish to make indicates that 200 km daily are included. Does this mean that in my 8-day rental I can only travel 200 kilometers per day?
In case of breakdown, or similar problem, you can call Drivalia (office hours) or 24-hour Travel Assistance - see phones in the rental agreement or vehicle document bag.
(note: Drivalia complies with the preventive and corrective maintenance plan of the car manufacturers, but sometimes unforeseen events arise)
I am going to rent a minivan to travel with friends and I wish that the seven of us, at the same time, could drive the vehicle - is that possible?
In a Lisbon avenue I scraped a Drivalia Economy car in another parked vehicle and a mechanic friend said that the repair should be around € 1500. Do I have to pay this?
If you hit the car for a brief distraction and the deductible - legal liability for covered and non-negligent damages - is € 850, you will only pay up to that amount.
If you hit it for speeding, it is considered negligence (breach of the Highway Code), and therefore you will have to pay the full amount of the repair.